You can't VIP Yourself

Your travel means the world to us

Travelcall is Australia’s most highly awarded luxury Travel Agency, with a long-standing reputation for providing unsurpassed, personal service.

Whatever your pleasure, booking with Travelcall ensures you are working with the industry’s best advisors, providing you with an in-depth knowledge of your destination, and a direct point of contact for whatever travel needs might arise while away.

As preferred partners with the world’s leading luxury hotel collections, Travelcall also gives you access to exclusive rates and hotel inclusions when abroad. VIP treatment, tailored itineraries, and absolute peace of mind – Travelcall will make the world of difference to the way you travel.

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Why Travelcall

Whether you’re looking for a romantic escape or a group getaway, we provide all of the professional and personalized services to cover your needs. Learn more about our service offerings below, and reach out with any questions.

Personalised Travel Planning

Whether building a special family reunion for 15 people, a 20-day culinary tour of Italy or arranging a private yacht charter on the Mediterranean, we will provide creative, tailored solutions and first class service.

Preferred Partnerships

As preferred partners with the world’s leading luxury hotel collections, we can access hotel amenities and experiences which are not available when booking direct or through most other agents. From exclusive rates, complimentary room upgrades and unique hotel inclusions, traveling with us has a range of rewarding benefits.

A Global Network

With personal contacts at more than 1,500 airlines, cruise lines, hotels, resorts, tour operators and premier destinations worldwide, our decades-old relationships ensure an unsurpassed range of options and services for our clients.

Highly Awarded

Travelcall, as part of the Goldman Travel Group has been awarded Australia and New Zealand’s Top Virtuoso Agency for 5 years running, most recently in 2019. Additionally, we were awarded Best Corporate Agency, Multi Location at the 2017 Australian National Travel Industry Awards.

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Meet Our Team

While our advisors are exceptionally well travelled, they continue to familiarise themselves with the latest hotels, resorts, cruises and destinations around the world. This enables our advisors to make recommendations from an array of first-hand and collective knowledge and expertise. This experience affords our clients an unsurpassed travel service.

Alex Douglas

Travel Advisor, Travelcall Melbourne

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Top Virtuoso Agency Group in Asia Pacific

2015, 2016, 2017, 2018, 2019

Virtuoso Life Magazine

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Our Preferred Hotel Programs

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Cruise with Travelcall

Travelcall offers wonderful cruise options. Cruising offers a flexible holiday experience for everyone, be they couples, singles, families, or large groups. We have preferred access to special rates, bonus onboard amenities and exclusive shipboard credits; so, you will receive the highest value while enjoying these additional Travelcall benefits. Our experienced team will help you navigate the many cruise lines operating out of ports in Australia, and around the world. Below we have collated a selection of our favourite cruise lines across a wide range of experiences. Prepare to unpack once for the best holiday experience of your life.

Our Cruise Partners

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Luxury Cruising

Exclusive Cruise Insider

Ultra-Luxury cruise lines are generally smaller ships and provide an intimate and opulent experience. They are able to visit smaller ports that larger vessels can’t access, and so the destination often plays a key role when deciding on this style of cruise. Food is a high priority and world-renowned chefs such as Nobu Matsuhiya and Aldo Zilli have turned their talents to providing luxury cruise guests with 5-star quality food. Enjoy exclusive amenities available to you by booking with us. These include private car and driver in port, shipboard and spa treatment credits and custom and private shore tours

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We like to know your business (travel)

As part of the Goldman Group, Travelcall offers world-class business travel booking services built on a powerful platform of technology, established relationships and genuine, personal service.

We are third-generation travel management company powered by professionals who bring extensive knowledge of transport, accommodation, hospitality and destinations to bear on the intricacies and economics of corporate travel management.

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Bookings

Book accurately, confidently and seamlessly with our cutting-edge tech or award-winning people. We use the Serko Online booking platform that helps travellers and travel bookers source the best fares, rooms & ground transport in a simple browser-based platform

Reporting

We do more than just supply data. We provide client-specific analysis that helps you reconcile, budget and drive down costs.

Communication

Having our ears to the ground means you’ll have your finger on the travel pulse with our bi-monthly newsletter – Gold Intelligence, and regular Gold Alerts.

24/7 Care

Our people available 24/7 through our Gold Assist contact centre, and our Gold Locate crisis response systems, your travel has never been more secure.

Company Retreats

Have a Company Retreat you’ve got to get to? The travel agents at Travelcall are here to make your experience as easy and pleasant as possible. We have special deals for our business clients. We’ll turn an average business trip into an enjoyable experience. Let us take care of the travel arrangements for your next Company Retreat — you won’t regret it.

Business Groups & Conference

At Travelcall, we can make your next Business Conference a breeze, including setting up a hotel and booking transportation. Our business travellers get exclusive deals and enjoy luxurious travel experiences. Let us handle the details of your next business trip and arrive at your Business Conference feeling refreshed and energised.